I took a tuner amp to a service engineer 14 months ago and I’m still waiting to get it back. He gave it to someone else after 6 months who had more specialist tuner knowledge and it has been stuck there since. I’ve asked for it back now as I have lost patience. As far as I know all the faults have been fixed bar one. I intend to send the amp elsewhere to get this last job done.
I’m wondering where I stand on whatever bill I’m presented with. Am I obliged to pay in full for the work done on an amp that is still faulty?