Opening the light up, the LEDs go into two kind of insulated croc clips. These open up to attach to the main wires that come out of the wall.
So my questions are: what are these clips called? How do I detach the old LED? Just pull the wires out? They seem to be pretty firmly connected. Is the clip assembled around the wires? There’s no obvious point of ingress.
This is the last time I buy anything from this shop - what a palaver.
My lights are the same, I needed to replace the HF ballast for a fluorescent in a bathroom light and it was a bloody nightmare. Had to cut the wires in the end as they were all crimped into the connectors.