Looking for a bit of advice please.
FoL quite distressed today as she has been chased by a debt collection agency, apparently in connection with her student loan (taken out when she studied nursing). I paid off all her outstanding balance when she graduated.
However apparently the Student Loan Company have decided that for 2 of her 3 years they gave her too much money that she wasn’t entitled to in their post calculation and now wish her to repay this to the tune of £3.3k.
The debt collection agency acting on their behalf explained to her that it was likely but not proven to be based on my income rising between the initial loan being taken out and the subsequent years which they indicated would have changed her entitlement.
I’m not convinced as I thought when I paid her loan balance off that that was that.
Any advice/ info on what the actual rights they have to do this retrospectively and after loan closure would be very helpful.