So my contract is up for renewal shortly. I am currently have a perfectly reliable 500mbps service with Gigaclear but after negotiating a new contract price I have found that I can get Sky Broadband and Ultimate TV package for an additional £5 a month (via Confused.com) which will give me Sky Atlantic, Netflix, HBO, Disney plus and Discovery plus an £80 voucher to use at a variety of stores. Seems like a no brainer but what is Sky like these days? I would rather pay the extra for reliability and customer support if needed and Gigaclear are excellent on that front.
They give you what you pay for and you get the service they advertise.
I’ve never had any issues with them beyond the prices going go when it’s time to negotiate.
They do stick the bills up in April, like everyone else.
I have flipped between sky and BT many times and the only difference is the bank statement.
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Gigaclear is an alt-net, with their own network completely. Sky uses the Openreach network. This change is not like flicking between Sky and BT, which use the same hardware.
That said, in the vast majority of cases nowadays broadband just works. The reasons it might not are usually very local, so your neighborhood WhatsApp is a better place for help than here.
Just make sure that the Sky offering is FTTP, ie full fibre, as that’s faster and more reliable than copper. Your Gigaclear will be FTTP.
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Sky use CityFibre here. Not sure if it’s nationwide or differs bt location.
My Sky fibre is from Openreach (don’t have Virgin, cityfibre or toob here)
Anyone else using Sky stream and been having problems with the Pucks recently?
I’ve just had one replaced as it kept shutting down and now the replacement and the other one are showing the same problem with the TV schedule not updating correctly and freezing
Mine started to go quite badly when I moved the internet away from Sky, I don’t know if that was cause or correlation. I’m delighted to be rid of them, it was an expensive mistake! They so often failed.
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They’ve been rock solid for over two years but have recently started really slowing down, the picture freezes for a few seconds or it loses audio for a few seconds. They suddenly decide that it’s 03:00 and show the wrong TV schedule or the schedule doesn’t work at all and just says “loading”
I suspect that I got them fairly early on and now there are too many connected and they no longer have enough bandwidth for how much it has been taken up.
Either that or the usual Sky enshitification with any good products they come out with.