I used it do customer care on the phones for a cooker company when at uni, sold loads of falcons. I only ever had one call about a falcon and that was because the didn’t put the noozles in the spare parts bag. We couldn’t find the number to their spare parts department because we had never had to use it.
I know you asked for recent advice, but compared to smeg, Britannia, range master etc which were all the same shite in different fancy skins and we were constantly get calls about them. So falcon stuck in my memory.
We had a rangemaster 90cm duel fuel job with a rangemaster extractor in Freeland for ten years - Was well made and robust, the only issue ever was a loss of effectiveness on the extractor -This was sorted easily and under warranty - Turned out that a mouse had crawled through the extraction vent and splatted occluding the extraction somewhat.
That reminds me, when the engineer came out and refused to fix the Smeg oven (electric) because “they never stay fixed because they are crap”. When pressed he said that the Rangemaster was the best of the bunch of usual suspects.
Catering equipment is great, solid and over engineered for domestic use. Narelle has worked in enough commercial kitchens to believe in their robustness.
The downside is expense. Purchase price can be relatively similar to Stylee domestic stuff but fitting/servicing is a very different animal. Expect rapid attendance but eye watering bills.
We have had a six gas burner with twin electric oven Britannia for over 14 years. The fan oven element went after about 10 years (as that is the only setting SWMBO uses). One of the restraining fitments of the Glass door linings detached after 12 years ( you can buy high temp glue fixing kits on ebay) other than that no issues used daily. Don’t know if modern ones are built the same way. Buy from John Lewis with their guarantee and then annual warranty. Total peace of mind. All " white goods" bought that way. We bought a rouge Panasonic washing machine from them. Rang customer services and complained saying we bought from them because of their no hassle fixing policy. They replaced it with any model we chose up to the same price and if we wanted a more expensive model we simply paid the excess. Collected old machine and installed new one.
We’ve had a dual fuel Rangemaster 110 for about 15 years now and the only thing that has gone wrong with it is the fan in the fan oven and the grill element burning out, both about a month ago. It gets used a LOT.