It has never done that here. You should send the log files to Roon as that is inexcusable. Did you have a hardware issue or update on your NUC?
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What are you running it on?
i3 NUC
TBF Iām not really feeling like putting in that much effort on their behalf.
Do you know the model number?
I was using an i3 NUC and it was absolute shite with around 2,000 albums, ROON is really badly written and needs an SSD and loads of CPU.
Iāve now switched to an i7 NUC and itās much betterer
Lol Iām using a shitty Celeron with 7000 albums and itās fine.
Iām also upsampling the fuck out of everything so that crucifies it, the i3 kept shutting down as it was getting too hot, even the i7 is showing a processing speed of just 2.3x
Oh yeah, the DSP crushes it.
Upsampling and DSP shouldnāt stress things much. Mine does quite complex stuff and happily runs at 14x real speed on a shitty old i5.
Not Roon, thoughā¦
Same hardware as @htm_1968, much the same or slightly better than the Nucleus.
I really am running the base case, just a network share with some files straight to a DAC plugged in the back.
Itās a software problem, or problems.
I havenāt tried upsampling, is this worthwhile ? I mainly listen to qobuz.
As I said, my NUC struggles to do much more than act as a core. I have the FLACs on an Innuos Zen and use a streamers by Lumin and Auralic, so the NUC just hosts the core. You are asking more of it than I if you use it as an endpoint. I had dropouts and stutters/glitches when I tried that. The obvious thing to try is a streamer into the DAC. You can get those for free these daysā¦ 
And how much do Roon charge for the lifetime privilege of these types of upgrades?
Much more than us early adopters paid. It is really very good and almost trouble free IME. Iāve had more hassle trying to set up a cartridge. Imagine the havoc @J_B would cause setting up a roon coreā¦
Weirdly it does make a difference, the Vega upsamples PCM internally to 32/ 1.5 Mhz so doing it externally shouldnāt matter.
Owning a AN 2.1 DAC I was oblivious until I got another Vega and started playing around, definitely worth having a go at to see if you like it though.
Iāve heard that, and 
too 
However this really isnāt a stuttering or overheating or performance problem.
It looks like the software is so badly written that catastrophic data loss can happen really quite easily. It was merrily re-importing my entire library, an extremely long-winded process, and while I didnāt check, I presume once it was all re-imported, any manual tweaks that I had made would have been gone.
Iāve put a lot of time into getting tags right originally and I donāt need all this processing overhead for Roon to put its own interpretation on it.
And I donāt need at least two boxes for what is frankly a pretty simple task.
Sorry, that comes off as a rant at you and itās not meant that way. Iām most grateful for your generous offer, but it really is looking like Roon isnāt for me. I thought Iād made my peace with its idiosyncrasies, but serious data loss is a deal-breaker.
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It does seem that you are paying an awful lot of money for something that is, basically, flawed and that many products do better / more reliably far more cheaply.
It must have a system for backing up the database surely? How would this not be set up by default? If itās storing its own metadata itās paramount that this is properly secure.
Sounds utter wank.
It does - I let it back up to a share on my NAS.
I felt disinclined to try to work out how to stop the re-import and kick off a full metadata restore.
If I were more invested in the platform then obviously this would be the way to go. As it is I just gave up.