I’m curious to know whether they ever managed to make supermarket home delivery pay for itself. I don’t use it (my nearest supermarket is less than 3 minutes walk away). I believe that when it started it really cost them (vehicles, fuel, staff, substitutions/returns etc). Some tried adding a few quid charge but found steep customer resistance (do they charge now ?). One of them (Morrisons ? Asda ?) tried to ride it out but knuckled under in the end. Now it’s common but it only makes business sense because of the turnover loss if you don’t do it. And I guess we all pay because it’ll be factored into the shelf prices whether we use it or not.
Just my personal experience, I’m not suggesting that it makes up for bad service to others.
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We use it for larger/heavy stuff once a month but do all the rest as required. We pay around £2-5 depending on the time of day/day of the week. But we don’t have a car otherwise wouldn’t bother.
I’m a staunch fan of Royal Mail. For
Bigger stuff we always used dpd who also were very good.
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In the good old days deliveries were based on the knock and run principle. Now the lazy buggers can’t be bothered knocking or ringing the doorbell, without the Ring doorbell recordings sodden packages would be the order of the day. It’s not only Evri guilty of this ( but commonly ), it seems accepted practice in the industry.
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Like a lot of industries some costs cannot be cut.
Diesel costs are fixed, everyone has got the best deal they can for leasing vehicles, everyone has the software to create the most economic route.
If you want to be the cheapest the only lever you have is labour costs, so you screw the staff.
You pile on the work load to make the cost per parcel as low as possible.
They are not ‘lazy buggers’ they are exploited.
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I’ve used home supermarket deliveries for many years - it has improved my life immeasurably, as I absolutely fucking HATE shopping in all its forms, but most especially the slow-motion zombie-apocalypse that is supermarket shopping,
They all charge now, and you can choose between one-off and subscription. The charges are all too low to cover costs, so I’d imagine it’s raked back elsewhere. It’s far enough to our nearest supermarkets to make financial sense for us, but that’s clearly not the main motivator! I’d guess self-service tills have seen staff costs transferred from checkouts to van drivers instead. I know they get paid pitifully, and none seem to stay in the job long. Fleet costs are probably the biggest expense, and I see many fleets slowly going electric.
The expected service is still not provided. To fail to use a doorbell and drop and run is lazy and inconsiderate and leaves the items open to doorstep theft. This is becoming the industry norm, Royal Mail receives a lot of adverse comments but are the only ones I trust at the moment.
We’ve used Ocado for a few years now and I don’t think we’ve ever had the same driver twice.
Same. Morries too, and Milftrose.
This cunt…
“Misread his plans”, apparently, and has damaged our main water supply to the village.
We still have a trickle, but for how long ?
Emergency job raised, but we are relying on Thames Water, so we are expecting to have to collect water bottles from a carpark somewhere in the near future !
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Hope it gets sorted quickly. It’s no fun being without water…
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Have you got a well in the garden?
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Punch in the glans to these delulu who think I’m going to respond to random requests on Linkedin where the opening line is ‘Hey Wayne, I’d really like to share my playbook with you…’
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Perfectly reasonable I would have thought.
IF he is a NFL coach 
The general view of ‘football’ coaches when I lived in the US was that books would be a complete mystery to them.
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Think you could have stopped there. The best thing about my current job is that I do not need to have absolutely nothing to do with that self-propelled elevator to the 4th/8th/9th circles of hell.
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Awoke this morning to discover we have running water. Main fixed overnight.
Feeling great relief but a little guilt.
Guilt that we take water for granted.
A few hours without and we start moaning.
It’s incomprehensible in ‘the First World’ that countries/communities regularly have little or no access to tap water.
Donation to Water Aid incoming.
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